Terms and Conditions for Reliable Diagnostic Services LLC

Effective Date: 07-15-2024

Welcome to Reliable Diagnostic Services LLC (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website and services, you accept and agree to be bound by these Terms and any additional terms and conditions that may apply to specific sections of the website or to products and services available through the website or from Reliable Diagnostic Services LLC.

2. Services

Reliable Diagnostic Services LLC provides a variety of diagnostic testing services, including drug testing, alcohol testing, DNA testing, mobile testing, 24-hour emergency testing, observed testing, AABB immigration testing, and DOT testing. Our services are subject to availability and may be modified or discontinued at any time without notice.

3. Use of the Website

• Eligibility: You must be at least 18 years old to use our website and services.
• User Conduct: You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the website by any third party.
• Prohibited Activities: You agree not to engage in any activity that interferes with or disrupts the website or the servers and networks connected to the website.

4. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

5. Appointment Scheduling

When scheduling an appointment through our website or over the phone, you agree to provide accurate and complete information. You are responsible for ensuring that your contact information is up to date. We reserve the right to cancel or reschedule appointments at our discretion.

6. Payment and Billing

• Payment Terms: Full payment for services is due at the time of service unless otherwise specified. We accept various forms of payment, including credit cards and other electronic payment methods.
• Billing Information: You agree to provide accurate billing information and authorize us to charge the payment method provided for the services rendered.

7. Cancellation and Refunds

• Cancellation Policy: Appointments must be canceled at least 24 hours in advance to avoid a cancellation fee. Failure to cancel within this timeframe may result in a charge.
• Refunds: Refunds for services will be issued at our discretion and may be subject to certain conditions.

8. Intellectual Property

• Ownership: All content, including text, graphics, logos, images, and software, on our website is the property of Reliable Diagnostic Services LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
• License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes.

9. Disclaimers and Limitation of Liability

• As-Is Basis: Our website and services are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on our website.
• Limitation of Liability: To the fullest extent permitted by law, Reliable Diagnostic Services LLC shall not be liable for any damages of any kind arising from the use of our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Reliable Diagnostic Services LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of our website or services or your violation of these Terms.

11. Governing Law

These Terms and your use of our website and services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes constitute your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

• Phone: (844) 993-8378
• Email: info@reliablelabtest.com
• Address: 6610 North University Drive Unit 200, Tamarac, Florida 33321

Thank you for choosing Reliable Diagnostic Services LLC. We appreciate your business and look forward to serving you.

Reliable Diagnostic Services LLC – Your Trusted Partner in Health and Compliance.